Telangana Police Tops Nation in Passport Services

In recognition of its outstanding performance in passport verification and citizen-centric service delivery, the Ministry of External Affairs (MEA), Government of India, has conferred the prestigious “Institutional Performance Award for State Police” on the Telangana Police. The award acknowledges Telangana Police’s exemplary contribution in providing fast, transparent, and efficient passport verification services, making it a role model for other states across the country.

The award was presented by Dr. S. Jaishankar, Hon’ble Union Minister for External Affairs, to Sri C.V. Anand, IPS, Director General of Police, Telangana, during the Passport Seva Divas celebrations and Passport Officers’ Conference, held from June 17 to 19 at Sushma Swaraj Bhavan, New Delhi. Senior officials from the Ministry of External Affairs, Passport Offices, and police departments from various states participated in the event.

Expressing happiness over the recognition, DGP Sri C.V. Anand stated that police verification is a critical component of the passport issuance process and that the award is a testament to the commitment and professionalism demonstrated by Telangana Police in delivering prompt and quality services. He said that the achievement was made possible through a technology-driven verification system, effective coordination at the field level, and a citizen-centric approach adopted by the department.

Verification completed within 5–7 days

During the financial year 2025-26, Telangana Police has already processed and completed verification of 7.73 lakh applications out of  8,67,741 passport applications received and police verifed & Cleared 8,67,452 ( 99%) in average 5-7 days.

Earlier, during 2024-25, the department successfully completed verification of 8,06,684 passport applications, with an average turnaround time of less than seven days, earning national recognition for its record disposal rate.

Seventh National Recognition since 2014

It is to be mentioned that it was CV Anand , who was CP Cyberabad from 2013-16 , first developed and introduced the Verifast Software for passport verification in 2014 . It was adopted for the entire state in 2015 .Since 2015, Telangana Police has received seven national-level recognitions for excellence in passport verification services, reaffirming its position as one of the best-performing police organizations in the country. The department has consistently maintained high standards of efficiency and service delivery, emerging as a model for other states.

Technology-driven verification through ‘VeriFast’

To further enhance efficiency, Telangana Police developed and implemented “VeriFast,” an advanced technology-based passport verification system. Powered by Artificial Intelligence (AI) and data-matching technologies, the system cross-verifies applicants’ details with CCTNS (Crime and Criminal Tracking Network Systems), previous passport records, and other databases, enabling quick identification of discrepancies, duplicate applications, or criminal antecedents.

Compatible with both Android and iOS platforms, VeriFast not only assists police officers during the verification process but also provides timely updates to applicants. In the future, the system is expected to offer citizens the facility to schedule verification appointments at their convenience.

Telangana Police has been implementing several technology-driven reforms with a strong focus on public service and professional excellence, paving the way for more national and international recognitions in the years ahead.

DGP Sri C.V. Anand remarked that the award is a reflection of the dedication and service spirit of Telangana Police and would serve as a source of inspiration for the department to continue delivering better and faster services to citizens.

DGP Sri C.V. Anand inaugurated Malkajigiri Police Commissioner's new Camp office to enhance public service delivery

Following the reorganisation of the three commissionerates , the entire Secunderabad area has been brought under the Malkajgiri commissionerate and the people of this area are finding it difficult to meet the CP in Malkajgiri. 

In a step towards fostering  police accessibility and administrative efficiency, Sri C.V. Anand, IPS, Director General of Police (DGP), Telangana State along with  Sri P. Sudharshan reddy, Advisor to Government of Telangana today inaugurated the new Malkajgiri Commissioner’s Camp Office. The office is located within the Malkajgiri Zonal Office premises, Near City Civil Court Secunderabad, in the erstwhile dcp north zone office. By decentralizing the commissionerate’s reach, the facility is designed to ensure easy access to public services for residents, reducing the need for long commuters to the headquarters at neredmet. 

This facility enhance administrative convenience and coordination for the police stations under the Malkajgiri Zone and the Uppal Zone streamlining command and control over a total of 11 police stations spread across these two zones.

Field visits continued - Joint inspections held in Malkajgiri Commissionerate

 Continuing the field visits aimed at identifying long-term solutions to waterlogging during the monsoon in the CURE-3 municipal corporation areas, the team today inspected several locations in the Malkajgiri municipal limits. The visit covered Chikoti Gardens in Begumpet, Uppal, LB Nagar and Karmanghat.

The observations were largely similar across locations. Key issues identified included the need for widening inlet nalas and drains, correcting sharp 90-degree turns that impede water flow, ensuring regular maintenance instead of seasonal or annual desilting, undertaking similar improvements in outlet nalas, and maintaining appropriate water levels in lakes during periods of heavy rainfall. 

These issues fall under the jurisdiction of multiple departments, and effective coordination among them is critical for achieving lasting solutions.

Based on the findings from these field visits, a set of recommendations is being prepared for establishing a unified command structure with clear responsibility and accountability. The proposals will be submitted to the Government for consideration and issuance of appropriate orders.

Coordination Meeting and Joint inspections in Cyberabad Municipal Commissionerate on Flood Management & Waterlogging Issues

In line with the directions of Hon’ble Chief Minister Shri A. Revanth Reddy, an emergency review meeting was held on Tuesday at Malkamcheruvu to assess measures being undertaken to prevent waterlogging, urban flooding, and traffic disruptions during the ongoing monsoon season.

The meeting was chaired by Government Advisor for Irrigation Shri Sudarshan Reddy and attended by Director General of Police Shri C.V. Anand, GHMC Commissioner Shri R.V. Karnan, Cyberabad Municipal Commissioner Ms. Srujana, HYDRAA Commissioner Shri Ranganath, Cyberabad Police Commissioner Shri Ramesh Reddy, along with senior officials and engineers from the Irrigation, GHMC, Police and other concerned departments.

During the meeting, DGP C.V. Anand emphasized that the Police Department is maintaining a high level of preparedness to ensure that citizens do not face inconvenience due to heavy rains and waterlogging. He directed officials to take proactive measures in vulnerable areas to prevent traffic congestion and ensure smooth vehicular movement. He also stressed the importance of identifying alternative traffic routes and disseminating timely information to the public whenever required.

The DGP instructed police personnel to maintain constant surveillance in low-lying areas, flood-prone localities, major traffic junctions, and other critical locations across the city. He further directed that emergency response mechanisms be kept fully operational so that police teams can respond swiftly to any unforeseen situation arising due to heavy rainfall.

As part of the review, officials informed that special engineering teams have been constituted to undertake field inspections in and around Malkam Cheruvu, Khajaguda Lake, Mandikunta, Gurunath Cheruvu, lakes in the Miyapur region, areas surrounding the Biodiversity Junction, Kondapur, and other flood-prone locations. These teams will conduct detailed assessments of water flow channels, encroachments, drainage connectivity, and other factors contributing to water stagnation and flooding.

The teams have been tasked with carrying out comprehensive ground-level inspections and submitting reports recommending both immediate remedial measures and long-term sustainable solutions to mitigate recurring waterlogging issues.

DGP C.V. Anand underscored that close coordination among the Police, Irrigation, GHMC, HYDRAA, and other departments is crucial for effective flood management and public safety. He called upon all agencies to work in a coordinated manner, identify problem areas proactively, and implement corrective measures without delay.

He also cautioned officials against any form of negligence or complacency and reiterated that public safety must remain the foremost priority during the monsoon season. The DGP directed all police units across the State to remain vigilant and fully prepared until the end of the rainy season, ensuring that all necessary assistance is extended to the public whenever required.

The meeting concluded with a collective commitment from all departments to work in close coordination to address waterlogging concerns, improve drainage management, and ensure the safety and convenience of citizens during the monsoon period.

Hon'ble CM Reviews Progress of Praja Palana–Pragati Pranalika Programme with Senior Officials

 Hon'ble Chief Minister A. Revanth Reddy stated that the State Government's Praja Palana–Pragati Pranalika Programme, conducted from March 16 to June 12, has significantly strengthened the connection between the government and the people, bringing governance closer to citizens across Telangana. The Chief Minister chaired a comprehensive review meeting at the Dr. B.R. Ambedkar Telangana State Secretariat on Monday to assess the implementation and outcomes of the 99-day programme conducted throughout the State.

During the meeting, various departments presented detailed reports on the initiatives undertaken under the programme, the progress achieved, and the benefits delivered to the public. RChief Secretary K. Ramakrishna Rao, Director General of Police C.V. Anand, and senior officials from various departments attended the review meeting.

The departments submitted comprehensive reports on activities carried out from the district level down to the village level. The Chief Minister appreciated the departments that actively participated in and successfully implemented the 99-day action plan.

The Chief Minister also directed officials to systematically record feedback, suggestions, and grievances received from public representatives and citizens during various programmes conducted across the State. He instructed departments to identify and resolve issues raised by people in villages and urban areas on a priority basis.

DGP Mr.CV Anand explained the programmes done and the outcomes over the last 99 days.  He said that the police department  had taken up 3 programmes under 3 initiatives - Road Safety ‘Arrive Alive”  , under woman and child safety , and under anti Narcotics.