Director General of Police, Telangana, Sri C.V. Anand, IPS, conducted a comprehensive review of the functioning of the Telangana Cyber Security Bureau and its initiatives aimed at strengthening cybercrime prevention, enhancing technological capabilities, and ensuring faster assistance to cybercrime victims.
During the visit, the DGP inspected various specialised wings/ units of the Cyber Security Bureau, including the Cyber Lab, Security Operations Centre (SOC), Central Monitoring Unit, Social Media Unit, Child Protection Unit, and Digital Forensic Unit. He reviewed their operational capabilities, technological infrastructure, investigation methodologies, and ongoing initiatives to combat emerging cyber threats.
On the occasion, Director, Telangana Cyber Security Bureau, Ms. Shikha Goel, IPS, along with senior officers, made a detailed PowerPoint presentation highlighting the latest cybercrime trends, investigative techniques, adoption of advanced technologies, victim assistance mechanisms, and the Bureau's future roadmap.
DGP Appreciates AI-Based Cyber Response System
As part of the review, the DGP personally observed with the Bureau's AI-powered Cyber Call Centre. During the demonstration, when a caller informed the AI system that she had lost money in a cyber fraud, the system immediately responded empathetically, collected essential details such as the victim's name, location, nearby police station, and incident particulars, and simultaneously alerted the concerned police station for immediate action.
Impressed by the system's capabilities, the DGP appreciated the use of Artificial Intelligence in providing quick assistance to victims and directed officials to further strengthen and expand such AI-driven citizen services.
Significant Progress in Cybercrime Control
Officials informed the DGP that Telangana has achieved encouraging results in cybercrime control during 2025. Although cyber frauds accounted for ₹1,524 crore in financial losses during the year, the State recorded a 20% reduction in monetary losses compared to 2024.
The number of cybercrime complaints also declined by 3%, with 91,369 complaints registered during 2025. At the same time, the amount placed on hold (POH) in fraudsters' bank accounts increased from ₹255 crore to ₹279 crore, while the POH percentage improved from 9% to 12%, reflecting better protection and recovery of victims' money.
Telangana Ranks No.1 in Cyber FIR Registration
The review highlighted Telangana's remarkable performance in cybercrime enforcement. Out of 49,620 cybercrime FIRs registered across the country in 2025, Telangana alone registered 21,639 FIRs, accounting for 44% of all cybercrime FIRs in India, placing the State at the top position nationally.
Officials further informed that the FIR conversion rate stood at 78% in high-value cyber fraud cases involving losses above ₹75 lakh, while cases involving losses above ₹1 lakh recorded a 56% FIR conversion rate, demonstrating the State's proactive legal response.
Cyber Crimes Causing the Highest Financial Losses
The presentation also revealed that out of 86,177 major crime FIRs registered in Telangana during 2025, 21,639 were cybercrime cases, meaning one out of every four major crime FIRs in the State relates to cybercrime.
While other major crimes resulted in financial losses of ₹207 crore, cybercrimes alone accounted for ₹1,524 crore, nearly seven times higher, highlighting the growing economic impact of cyber offences.
DGP Calls for Greater Technological Innovation
Addressing the officers after the review, DGP Sri C.V. Anand said that EAGLE was one of the first specialised units he had visited after assuming charge as DGP, and he was pleased to now review the Telangana Cyber Security Bureau, another critical organisation safeguarding the State's security.
He stressed that cybercrime is evolving rapidly and directed officers to adopt innovative approaches, Artificial Intelligence, advanced analytics, and cutting-edge technologies to stay ahead of cybercriminals. Referring to national performance indicators released by the Government of India, he observed that Telangana has the potential to become the country's leading State in cyber policing by continuously upgrading technology and strengthening institutional capabilities.
The DGP also stated that the ongoing reorganisation of specialised police units, including Greyhounds, OCTOPUS, the proposed Traffic Management & Road Safety Bureau, and new specialised units dealing with drug-related offences and food adulteration, would enable optimal utilisation of manpower. He instructed that additional resources should be deployed to further strengthen the Telangana Cyber Security Bureau wherever necessary.
Expressing concern over the sharp rise in investment frauds, online trading scams, and digital financial frauds, the DGP warned that failure to control such crimes now could lead to far more serious consequences in the future.
He observed that cyber frauds are pushing many families into severe financial distress, with victims losing their lifetime savings. He emphasised that the future of policing will increasingly revolve around cybercrime and directed every officer to acquire strong technological skills and enhance expertise in cyber investigations to effectively tackle emerging threats.
The DGP reiterated that Telangana should strive to become a national model in cyber policing through technology-driven investigations, rapid response systems, enhanced public awareness, and coordinated enforcement efforts.
The DGP also advised citizens to report cyber frauds immediately by calling the 1930 Cyber Helpline or by lodging complaints through the National Cyber Crime Reporting Portal, and cautioned people never to share OTPs, passwords, banking credentials, or other sensitive financial information with unknown persons.
The review meeting was attended along with DGP Sri CV Anand, IPS, Director, Telangana Cyber Security Bureau, Ms. Shikha Goel, IPS, SPs Harshavardhan and Sai Sri, Deputy Superintendents of Police (DSPs), Circle Inspectors (CIs), and other officers of the Telangana Cyber Security Bureau.
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